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You will only need an unactivated giffgaff sim card that is not older than 6 months. If you do not currently own one, you may order a replacement online which usually takes business days to arrive or you can purchase one from a nearby store.
Swapping cards are basically a replacement card activation process, but it can only be done from am to pm. Usually it takes just about 30 minutes and may range up to a few hours. However, some cases may last as long as 24 hours before activation. The process is non-reversible and will permanently deactivate the old SIM card. So, if possible, back up any saved data on your current card, such as contacts and important text messages as these are non-transferable through the swap. Because the process follows a definite flow, there are rarely cases that the SIM swap fails due to errors in the system.
The swap process usually takes no more than 30 minutes and the new number is functional after a few occasional rebooting of the device. Before deeming the swap process as failed, check if the activation of the new SIM has been fully completed by trying the steps below:.
If you still have the old card, you can try to check if the former chip is still working and if it is, the activation process was not completed since the old card is supposed to be rendered useless should the SIM swapping be successful. Try activating the SIM again by entering the digit code at the back of the card. It will either show that the SIM is already active, or it takes you to the card replacement page again.
When this happens, repeat the swap process and wait until the activation ends. Restart the device at minute intervals. If all means to check the activation has been exhausted, and the mobile number is still not functional, then it is well-advised to seek help from the following support agents. Luckily for giffgaff users, they have an online community that serves as a virtual platform for collaborative help and support.
Not sure how to transfer your data? Follow the steps in our device support guide. The SIM transfer will take up to 24 hours. When this happens, put your new SIM in your phone and turn it off and on again to complete the transfer. Yes, all of our SIM cards are ready to use in all our phones, including 5G phones. Supermarket value. Click on a network to find out how to activate your SIM swap.
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